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Freedom Mortgage Corporation Complaint - FM is saying March 2014 payment not received.
Freedom Mortgage Corporation Complaint

Freedom Mortgage Corporation Complaint

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FM is saying March 2014 payment not received.


However. it cleared by checking account on March 5, 2014. I am deaf. Thus, my mother has been in contact with Customer Service. For privacy issues, I have gotten on the phone to authorize discussions of my account with FM several times. Now, 04/10/14, FM will not talk to my mother. I sent copies of checks and bank stmts certified in March 2014 with the April 2014 payment. FM posted April mortgage to March mortgage, I receive my source of income on the 20th of each month. I immediately tender subsequent mortgage. I am receive late notices. I sent letter overnight with supporting documents and requested response. No response. The inception date of mortgage is 5/07. I have never been late, In fact, FM usually post payment during the 1st week of due month if not earlier. I have provided proof of payment to FM


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