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Freedom Mortgage Corporation Complaint - Freedom Mortgage Corporation - Horrible Experience with Company and Randy Schrope - Mortgage Re-Finance
Freedom Mortgage Corporation Complaint

Freedom Mortgage Corporation Complaint

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Freedom Mortgage Corporation - Horrible Experience with Company and Randy Schrope - Mortgage Re-Finance


Freedom Mortgage - What a horrible company to work with and the "Assistant Vice President of Sales", Randy Schrope does not care about anything except making a sale.

My wife and I have been with Freedom Mortgage for 2 years and we were recently contacted by Randy Schrope that with our improved situation (improved credit scores, increased value of home) we could re-finance and save hundreds of dollars a month. I should have known that this was too good to be true.

During the initial conversations with Randy, I felt like we were being "sold" and that everything would work out perfectly. Trouble started when the appraisal came back lower than we thought and put the benefits of the loan in jeopardy. I know that this happens, but Randy was completely unresponsive and while he said there were options, he was never able offer any. We would go 4 days with no response from Randy and when we finally did get a response, his reply would be that it was our fault, we owed him something, and that it is our fault that this was not going to happen.

DO NOT WORK WITH THIS COMPANY. I want to warn you that you are nothing but a sale and as soon as there are bumps in the road, you will be left behind.

This has been a horrible experience and it is a shame that someone like Randy Schrope is responsible for a family's financial future. I told him that I was going to submit a negative review, and he laughed it off, "Go ahead, I doubt it will change anything". I hope it does....People like him a the reason why mortgage brokers have a bad reputation.


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