Freedom Mortgage Corporation Complaint

Freedom Mortgage Corporation Complaint

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Loan Care Prossing Center/ Freedom Mortgatge SCAM - loan


HORRIBLE HORRIBLE HORRIBLE. DO not go with this company. I refinanced my mortgage though them 2 years ago. Ever since then, NOTHING BUT PROBLEMS. I have always paid my loan on time. From the beginning, they did not do my escrow correctly. My taxes have not gone up more than $50.00 over two years. They are collecting way too much taxes which is not necessary. Also, the loan is through Loancare....horrible rude people. ZERO customer service and they are not trained. I have just been informed they cannot see my October payment even though I have a receipt and email from them. They have charged me late fees every month and I cannot get them to reverse them. Again, I have NEVER paid my mortgage late and always the amount they tell me. Within a 3 month period I have been told to pay 5 different amounts due for my escrow. Yes 5 in 3 months! I have received 3 statements with different amounts in ONE month. No one is trained enough to answer any questions and you are told to email them at their problem resolution email. No response ever received. I am so surprised they have not received a lawsuit by now. DO NOT GO WITH THEM IT IS NOT WORTH IT. I am actually considering to refinance with another company even though I may have to pay a little extra. That is how bad it is.


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