Freedom Mortgage Corporation Complaint

Freedom Mortgage Corporation Complaint

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LoanCare error with escrow payments


Beware of Freedom Mortgage as they allow LoanCare to handle their mortgage payments. LoanCare is extremely inept and rude customer services reps are not capable of solving problems or providing info, just to threaten. Although the annual insurance premium was paid in full from the closing attorney, LoanCare sends it again and without any notification, significantly increases our mortgage payment within the first 45 days. Spent hours "on hold" and continually told to call back in a few days. I have the canceled check proving the closing attorney paid the insurance but both LoanCare and Freedom Mortgage are unresponsive.


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